Legal notice
Distributor
YUI OGURA GLOBAL OFFICIAL STORE
Representative
Kohei Kurita
Location
Central Building 703, 1-27-8 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Email Address
support@yuiogura.shop
Phone Number
+81 48 793 4946
Sales Price
The sales price will be the displayed amount (tax included).
Required Fees Other Than the Product Price
Shipping costs, customs duties, and consumption taxes are the responsibility of the customer.
The overseas sales price includes a 10% handling fee for overseas orders (excluding shipping costs).
Shipping Fee
China / South Korea / Taiwan
Up to 1 kg: ¥2,200
Up to 2 kg: ¥3,400
Up to 3 kg: ¥4,400
Up to 5kg: ¥7,200
Up to 8kg ¥9,800
Up to 10kg ¥11,400
France / United Kingdom / Canada
Up to 1 kg: ¥4,400
Up to 2 kg: ¥6,700
Up to 3 kg: ¥8,800
Up to 5kg: ¥13,800
Up to 8kg ¥20,100
Up to 10kg ¥24,300
United States of America
Up to 1 kg: ¥5,300
Up to 2 kg: ¥7,900
Up to 3 kg: ¥10,300
Up to 5kg: ¥15,900
Up to 8kg: ¥23,100
Up to 10kg: ¥27,900
Indonesia
Up to 1 kg: ¥3,950
Up to 2 kg: ¥5,350
Up to 3 kg: ¥6,550
Up to 5kg: ¥8,950
Up to 8kg: ¥12,150
Up to 10kg: 14,150
Notes
If customs duties (including any advance payment fees) are charged for overseas shipments, they must be paid by the purchaser (recipient).
Please check the applicable duties and taxes on the official customs website of your country.
Payment Method and Timing
Credit Card (Visa, Mastercard, American Express, JCB, Diners Club, Discover)
Apple Pay
Google Pay
Payment is processed at the time of order confirmation.
Product Delivery Time
Once your order is confirmed, it will be shipped within 2 weeks.
Returns, Defective Products, and Cancellations
Upon receiving your order, please immediately check the condition of the product and confirm that it matches your order.
Cancellations due to customer reasons after the order has been placed are not accepted
(e.g., incorrect size, wrong order, or the product differs from expectations).
Returns and exchanges are only accepted if the product is damaged, defective, or incorrectly delivered upon arrival.
In such cases, please contact us in advance via inquiry at YUI OGURA GLOBAL OFFICIAL STORE and return the product.
Exchanges or refunds will only be processed if the returned product is received within one month from the delivery date.
If the product is out of stock and cannot be exchanged, a return and refund will be accepted.
Returns or exchanges cannot be accepted for any reason after one month has passed since delivery, even if the product is unopened.
Return Period
Within one month from the date of purchase.